House roules Alpine Apartments Berchtesgaden

Dear holiday guests!
Our holiday apartment should be like a second home to you. You should feel comfortable and be able to relax. We have put a lot of effort into the furnishings and hope that you will find everything you need. The following house rules are intended to help you ensure a pleasant stay. We have also listed a few rules that we hope you will understand.
By treating the apartment properly, you will help us continue to offer you and other guests satisfactory accommodations in the future.

If you miss anything in the furnishings or if you need assistance,
please contact us. All items in the apartment or on the balcony may and should be used by guests. Please handle all furnishings and inventory with care and treat the rental property with respect.
Please ensure that your fellow travelers also comply with the rental conditions.

Please treat the kitchen equipment and appliances with care.
Since a dirty kitchen is no one's cup of tea, please only store dishes, pots, and cutlery in the cupboards when they are clean and dry. Please do not place hot pots and other hot objects on the tables or countertops without trivets. Always use a cutting board when cutting.

Damage
No one intentionally damages things, but it can happen to anyone that something breaks.
We would appreciate it if you would report any damage so that we can discover it during the final cleaning, rather than waiting until after your departure.
The tenant is liable for damage up to the replacement cost.

Ventilation
To prevent mold growth, we ask you to ventilate the rooms sufficiently,
at least once a day for 5-10 minutes, and especially after showering.

Duty of Care
We ask our guests to treat the apartment with care and ensure that fellow travelers and relatives also comply with the rental conditions. The front door should always be closed and locked with a key when leaving the house. Likewise, all windows must be closed when leaving the house to avoid possible damage from storms or burglary. Water and electricity resources must be used sparingly.

Disposal
Waste is separated into general waste, glass, paper, and packaging marked with the green dot.
Appropriate garbage bins are located in the garage.
Please only use garbage bins with garbage bags and dispose of them in the general waste bin. No garbage, food scraps, harmful liquids, or similar items may be thrown or poured into the kitchen sink, toilets, washbasins, or showers! Avoid anything that could lead to blockages in the pipes (do not pour hygiene products down the toilet).

Cleaning
To keep prices low, we do not charge for final cleaning.
Should you encounter any accidents (extreme dirt, spills on the floor or work surfaces, etc.), we ask that you clean them immediately. We ask that you leave the house swept clean upon departure and put all used dishes, pots, pans, etc. back in the cupboards.

Internet/Wi-Fi
The holiday apartment has a wireless internet connection (Wi-Fi). (Access: Alpine_Maximilian // Password: Maxl-2025)
Using the internet with your own Wi-Fi-enabled device (laptop, PDA, smartphone, etc.) via the Wi-Fi connection is free of charge for the tenant. You use the internet at your own risk; the landlord excludes any liability in connection with the tenant's internet usage.

Since internet usage is free of charge, network outages or disruptions are not a cause for recourse.

Quiet Hours
In the interest of good neighborliness, we ask you to observe public quiet hours, such as
midday, nighttime, and Sunday quiet hours. Quiet hours should also be observed in the house itself between 10:00 PM and 7:00 AM, out of consideration.

Smokers
Smoking is not permitted in the house. Please leave the holiday home or go to the balcony to smoke. Please dispose of completely cold cigarette butts in the trash.

Parking
Parking spaces are located behind the house.
If a parking space is provided to you, this does not constitute a storage contract. The landlord is not liable for the loss of or damage to motor vehicles and their contents parked or maneuvered on the property, except in cases of intent or gross negligence.

Baby Cot and High Chair
We are happy to provide a baby cot and high chair free of charge. Only with prior reservation (at least 24 hours before arrival).

House Rules
For immediately necessary repairs, it may be necessary for the landlord to enter the
vacation apartment without the guest's knowledge. However, we will inform you in advance.

Keys
Please never hand over the keys. Lost keys must be reported immediately, and the guest is liable up to the replacement cost.

Liability
The landlord is not liable for guests' valuables.

Arrival and Departure
Arrival is by arrangement (please inform us of your departure time one day before departure).
On the day of departure, we ask our guests to
vacate the vacation home by 10:00 a.m. at the latest. Upon your departure,
the vacation apartment should be left as you found it.

We charge €5.00 per person for towel changes during your stay.

Thank you for your attention.
We wish you a pleasant stay, lots of fun, relaxation, and
recreation. We are happy to answer any questions you may have.
Rico Zentsch and Team